![]() ![]() The hard reset does NOT force a software update. Go to System and then tap on Date & time (the menu options may change depending on the Android skin your. ROKU UNABLE TO COMPLETE REQUESTED ACTIO HOW TOvideo parts: 00:00 how to fix messenger unable to complete request problem 00:14 intro 00:30 1.solution: turn wi-fi connection off and then back on 01:05 2.solution: update messenger 01:32. Not sure if there is a way to force another software update, as I suspect that, or just a bad Roku unit, is the problem. Create a Facebook Messenger username and link. I Tried all the suggestions in support: I used a different email, rebooted router, hard reset, nothing worked. I enter it online, the web activation seems to be proceeding fine, but before I can finish, the Roku Express generates the the same "Unable to connect to Roku Service" message again, Error Code 001. ![]() The following pattern then occurred repeatedly (before and after hard reset): the device first fails to generate a link code, then when I initiate the try again option, I do get a link code. Next tried to activate by link on the roku website using my laptop. I connected the new device, connected to network, device automatically updated software and reported 100 percent complete, restarted, and has since repeatedly failed to complete activation.Īccepts my account email, then i get a message that is the device is unable to connect to my email, then a popup message: Unable to connect to Roku Service. I have no issues with my home wireless network, everything other device, including existing Roku, are connected and operating just fine. Hi, I've had several Roku devices, including one operating fine, one that just died, which is why I ordered a new Roku Express, which arrived in the mail today from Roku directly. ![]()
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